Sales Contact No.:   +918087000097 / +918087000047
FAQ's


1. How does GPS work?

The Global Positioning System (GPS) is a group of 27 Earth-orbiting. When people talk about "GPS," they usually mean a GPS receiver. The U.S. military developed and implemented this satellite network as a military navigation system, but now let's everyone use the signals.

Our systems are simple to operate. If you have any questions, our courteous technical support staff will be glad to assist you.

Our maps are among the most accurate in the industry with a resolution of 44 feet. Our GPS receiver can locate a position within 50 feet.

Benefits include improved customer service, increased productivity through better scheduling, as well as enhanced driver safety and asset protection. The Essence Group solutions allows your company to: Enhance customer service

i) Provide better-estimated arrival times.

ii) Improve on-time delivery by rerouting vehicles.

iii) Monitor and optimize vehicle customer stops.

iv) Check for on-route compliance.

v) Conduct post-route analysis to improve scheduling. Safeguard drivers and protect vehicle assets

vi) Track driver safety by monitoring vehicle speed and travel patterns.

vii) Monitor vehicle use during and after work hours.

Our units are quite small and are often installed discretely.

EG Tracker is a wireless communication hardware installed in a vehicle and connected to an Internet-based asset Location Services, which provides near real-time asset tracking and fleet management tools for vehicles, fleets, mobile and fixed assets. EG Tracker powerful combination of proven technologies includes: GPS (Global Positioning System), two-way communication (via text) and easy-to-use, web-based location mapping software. Essence Group customers have 24 hour access to their fleet via the website. Customers can locate a vehicle's present position, see the vehicle's historical path, and monitor its speed and direction. The Essence Group customer can be alerted via SMS on their cellular phone of excessive speeds, vehicle leaving constraint regions or triggered alarms.


A GeoFencing allows a customer to define a virtual geographical area to ensure vehicles do not go outside or into a pre-determined area. If a designated boundary is crossed, the customer will receive a notification or alert that can be delivered via email or text. GeoFencing provides greater control for people who are tracking vehicles. Whether there is a specific route or areas that are "off limits" for safety purposes, GeoFencing provides peace-of-mind that the GPS tracking devices are showing your vehicles are where they should be at all times.

GPS tracking alerts are unique limits that a customer can set up for their tracked vehicle. When the limit is broken, an email or text message is sent to the customer. If a speed limit or a GeoFence, for example, is broken, the customer will be notified. Depending on which GPS vehicle tracking system or service plan the customer chooses, they will be alerted to these types of occurrences 30 times per month, 60 times per month or 200 times per month. A customer will always be allowed to get more "alerts" per month by paying an additional amount per alert that goes beyond the current plan they are subscribed to.

All GPS fleet management reports are available online and are visible directly after you login. Reports available are for Activity, Alerts, Drive-Time, Engine On-off, Geo-fence, Idle, Mileage, Point of Interest, Stoppage, Event Summary, and Over-speeding.

There is no limit to how many vehicles that can be tracked by the GPS fleet management system. Fleet sizes range from 10 to over a 1000 vehicles per fleet. If you have a large fleet size, do enquire about out bulk pricing.

Customer Support can be reached via

Email: support@egtrackers.com

OR

Call: +918087000047

. Customer service is available round he clock support because we understand that fleet emergencies may occur at any time of the day or night.

Employers who own their vehicles have a right to monitor their assets covertly. GPS Vehicle Tracking lets you catch errant drivers and thefts, and so it always works better if the drivers do not know where the device is installed so that it cannot be tampered with.

A comprehensive annual maintenance contract can be taken for a fixed cost which covers preventive maintenance as well as components, with the exception of tampering.